The professional class tells a variety of genre stories about their jobs

Sunday, May 1st, 2022

Genre fiction is any story created to explicitly appeal to fans of existing stories, John McElroy notes, and it often refers to sci-fi, fantasy, noir, and westerns, but also includes novels about novelists struggling to write novels:

Genre is the storytelling technique of the managerial class because its rule-abiding nature resembles a bureaucracy, and part of the reason members of this professional class seem increasingly out of touch is because they tell genre stories which expect the audience to accept recycled tropes.

The professional class tells a variety of genre stories about their jobs: TED Talker, “entrepreneur,” “innovator,” “doing well by doing good.” One of the most popular today is corporate feminism. This familiar story is about a young woman who lands a prestigious job in Manhattan, where she guns for the corner office while also fulfilling her trendy Sex and the City dreams. Her day-in, day-out life is blessed by the mothers and grandmothers who fought for equality — with the ghost of Susan B. Anthony lingering Mufasa-like over America’s cubicles. Yet, like other corporate genre stories, girl-boss feminism is a celebration of bureaucratic life, including its hierarchy. Isn’t that weird?

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Forty years ago, Christopher Lasch wrote that “modern industry condemns people to jobs that insult their intelligence,” and today employers rub this insult in workers’ faces with a hideously infantilizing work culture that turns the office into a permanent kindergarten classroom. Blue-chip companies reward their employees with balloons, stuffed animals, and gold stars, and an exposé detailing the stringent communication rules of the luxury brand Away Luggage revealed how many start-ups are just “live, laugh, love” sweatshops. This humiliating culture dominates America’s companies because few engage in truly productive or necessary work. Professional genre fiction, such as corporate feminism, is thus often told as a way to cope with the underwhelming reality of working a job that doesn’t con­tribute anything to the world.

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This is, of course, a little dramatic, yet it’s interesting to note how genre is constructed primarily from prior stories, and so is always plodding away from realism. In entertainment, this creates clichés. But in the bureaucratic world, this creates stories that everyone repeats, yet no one truly believes. The stories serve a purpose, and so to criticize them as being phony, or not accurate, is always to miss why they are told. The professional class is susceptible to these stories because this is how communication functions within a bureaucracy.

Bureaucracies have established paths to power, and genre fiction is used to signal status along those routes. The key format is the résumé: a document designed to get as close to a lie as possible, while main­taining enough plausibility for the applicant to avoid laughing during job interviews.

Bureaucrats always feel that they are “in on the game,” and so develop a false sense of certainty about the world, which sorts them into two groups: the cynics and the neurotics. Cynics recognize the nonsense, but think it’s necessary for power. The neurotics, by con­trast, are earnest go-getters who confuse the nonsense with actual work. They begin to feel like they’re the only ones faking it and become so insecure they have to binge-watch TED Talks on “im­poster syndrome.”

These two dispositions help explain why journalists focus on things like impeachment rather than medical supply chains. One group cynically condescends to American intelligence, while neurotics shriek about the “norms of our democracy.” Both are undergirded by a false certainty about what’s possible. Professional elites vastly overestimate their own intelligence in comparison with the average American, and today there is nothing so common as being an elitist. Meanwhile, public discourse gets dumber and dumber as elitists spend all their time explaining hastily memorized Wikipedia entries to those they deem rubes.

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