The Submarine

Tuesday, April 26th, 2005

Paul Graham reveals The Submarine beneath the news:

One of the most surprising things I discovered during my brief business career was the existence of the PR industry, lurking like a huge, quiet submarine beneath the news. Of the stories you read in traditional media that aren’t about politics, crimes, or disasters, more than half probably come from PR firms.

I know because I spent years hunting such ‘press hits.’ Our startup spent its entire marketing budget on PR: at a time when we were assembling our own computers to save money, we were paying a PR firm $16,000 a month. And they were worth it. PR is the news equivalent of search engine optimization; instead of buying ads, which readers ignore, you get yourself inserted directly into the stories.

Our PR firm was one of the best in the business. In 18 months, they got press hits in over 60 different publications. They made us into stars. And we weren’t the only ones. In 1997 I got a call from another startup founder considering hiring them to promote his company. I told him they were PR gods, worth every penny of their outrageous fees. But I remember thinking his company’s name was odd. Why call an auction site ‘eBay?’

Why blogs are popular:

Remember the exercises in critical reading you did in school, where you had to look at a piece of writing and step back and ask whether the author was telling the whole truth? If you really want to be a critical reader, it turns out you have to step back one step further, and ask not just whether the author is telling the truth, but why he’s writing about this subject at all.

Online, the answer tends to be a lot simpler. Most people who publish online write what they write for the simple reason that they want to. You can’t see the fingerprints of PR firms all over the articles, as you can in so many print publications — which is one of the reasons, though they may not consciously realize it, that readers trust bloggers more than Business Week.

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