Character Sheet Resume

Tuesday, November 24th, 2009

I must admit, I got a kick out of this D&D-esque character sheet resume:

Our First Electric Cars May Be Trucks

Tuesday, November 24th, 2009

Our first electric cars may be trucks, John Voelcker reminds us:

It turns out that urban delivery trucks offer very good ”duty cycles” for electrification. They cover a fairly predictable area — usually about 160 kilometers (100 miles) or less each day — and they return to the same base every night, meaning that the costs of high-voltage charging stations can be concentrated into a central location.

Britons of a certain age still remember the three-wheeled electric milk floats that delivered their morning pints throughout London. The company that made them, Smith Electric Vehicles, still survives today, and it’s preparing to launch mid- and large-size electric delivery trucks into the U.S. market. Smith will be closely followed by a new company, Modec Ltd. While Smith now modifies Ford trucks, Modec has designed its own from the ground up. Each company plans to set up a U.S. assembly plant to avoid the notorious ”chicken tax,” an import duty of 25 percent that has been levied for 45 years on light- and medium-duty commercial vehicles imported into the United States. (The notorious tax stems from a trade dispute over U.S. exports of frozen chickens, then a brand-new concept, to Europe.)

Modec’s William Doelle shares some hard lessons learned from pilot programs:

  • Plan for much longer and much costlier infrastructure installations than you could possibly imagine;
  • Do not let fleet mechanics work on any of the high-voltage components;
  • Do not expect fleet mechanics to have any understanding of safe electrical practices;
  • Similarly, do not trust the fleet’s in-house electricians! Modec was forced to replace a $6000 high-voltage charger, which had to be air-freighted from the UK, when a man he called ”Sparky” hung it on an outdoor chain-link fence, exposed to the elements, without considering that tropical rainstorms might pose a problem to a 300-volt indoor device;
  • It is crucial to create very clear, explicit, well-illustrated manuals that cover every possible contingency.

Fantasy Art Has Arrived

Friday, November 20th, 2009

Fantasy art has arrived, John Baichtal declares, because Frank Frazetta’s cover painting for the Lancer paperback, Conan the Conqueror by Robert E. Howard, sold this week to a private collector for a reported $1,000,000:

The previous record price for a Frazetta painting was the $251,000 All Star Auctions fetched for the cover to Escape on Venus by Edgar Rice Burroughs in 2008.

There has always been something of a mystique surrounding Frazetta’s Conan covers; partly because they were the “first” successful Conan paperbacks and the first exposure to the character for the Baby Boomer generation of readers; partly because Frank got the assignment at the time when his painting skills had improved significantly and he felt he had something to prove; partly because the Frazettas had kept all of the Conan covers for the last 40-odd years (except for Conan of Aquilonia, which was stolen from Lancer’s office when the publisher went bankrupt).

The covers only rarely followed Howard’s descriptions or story situations and when asked if he had ever read the books Frank recently replied, “I didn’t read any of it. It was too opposite of what I do. I told them that. So, I drew him my way. It was really rugged. And it caught on. I didn’t care about what people thought. People who bought the books never complained about it. They probably didn’t read them.”

His cover for Escape on Venus conjures more thoughts of the Roman goddess than of the inhospitable planet.

Apple’s Mistake

Thursday, November 19th, 2009

Paul Graham examines Apple’s mistake:

Their fundamental problem is that they don’t understand software.

They treat iPhone apps the way they treat the music they sell through iTunes. Apple is the channel; they own the user; if you want to reach users, you do it on their terms. The record labels agreed, reluctantly. But this model doesn’t work for software. It doesn’t work for an intermediary to own the user. The software business learned that in the early 1980s, when companies like VisiCorp showed that although the words “software” and “publisher” fit together, the underlying concepts don’t. Software isn’t like music or books. It’s too complicated for a third party to act as an intermediary between developer and user. And yet that’s what Apple is trying to be with the App Store: a software publisher. And a particularly overreaching one at that, with fussy tastes and a rigidly enforced house style.

If software publishing didn’t work in 1980, it works even less now that software development has evolved from a small number of big releases to a constant stream of small ones. But Apple doesn’t understand that either. Their model of product development derives from hardware. They work on something till they think it’s finished, then they release it. You have to do that with hardware, but because software is so easy to change, its design can benefit from evolution. The standard way to develop applications now is to launch fast and iterate. Which means it’s a disaster to have long, random delays each time you release a new version.

Apparently Apple’s attitude is that developers should be more careful when they submit a new version to the App Store. They would say that. But powerful as they are, they’re not powerful enough to turn back the evolution of technology. Programmers don’t use launch-fast-and-iterate out of laziness. They use it because it yields the best results. By obstructing that process, Apple is making them do bad work, and programmers hate that as much as Apple would.

How would Apple like it if when they discovered a serious bug in OS X, instead of releasing a software update immediately, they had to submit their code to an intermediary who sat on it for a month and then rejected it because it contained an icon they didn’t like?

How the tax code encourages debt

Thursday, November 19th, 2009

James Surowiecki explains to a lay audience how the tax code encourages debt:

John Kenneth Galbraith wrote that all financial crises are the result of “debt that, in one fashion or another, has become dangerously out of scale.” The recent financial crisis was no exception, with everyone — homeowners, private-equity investors, our biggest banks — taking on enormous amounts of debt. If it’s frustrating that the government is footing the bill to clean up the mess, it’s even worse that the government helped pay for the debt binge that created the mess in the first place, thanks to a tax system that actually subsidizes borrowing. Debt didn’t get dangerously out of scale because the system was broken. It got out of scale, in part, because the system worked.

The government doesn’t make people go into debt, of course. It just nudges them in that direction. Individuals are able to write off all their mortgage interest, up to a million dollars, and companies can write off all the interest on their debt, but not things like dividend payments. This gives the system what economists call a “debt bias.” It encourages people to make smaller down payments and to borrow more money than they otherwise would, and to tie up more of their wealth in housing than in other investments. Likewise, the system skews the decisions that companies make about how to fund themselves. Companies can raise money by reinvesting profits, raising equity (selling shares), or borrowing. But only when they borrow do they get the benefit of a “tax shield.” Jason Furman, of the National Economic Council, has estimated that tax breaks make corporate debt as much as forty-two per cent cheaper than corporate equity. So it’s not surprising that many companies prefer to pile on the leverage.

Eliminating the business-interest deduction is a political non-starter, he notes, but the equivalent option should be quite welcome: expensing all distributions to investors — dividends, etc. — who would then pay income taxes on them. This effectively eliminates double-taxation of corporate profits.

Akin’s Laws of Spacecraft Design

Thursday, November 19th, 2009

Akin’s Laws of Spacecraft Design apply beyond their stated domain. For example:

  • Everything is linear if plotted log-log with a fat magic marker. (Mar’s Law)
  • At the start of any design effort, the person who most wants to be team leader is least likely to be capable of it.
  • When in doubt, estimate. In an emergency, guess. But be sure to go back and clean up the mess when the real numbers come along.
  • A bad design with a good presentation is doomed eventually. A good design with a bad presentation is doomed immediately.

(Hat tip à mon père.)

Management Advice From George Eliot

Wednesday, November 18th, 2009

David Foster shares some management advice from George Eliot, from Felix Holt, the Radical:

Fancy what a game of chess would be if all the chessman had passions and intellects, more or less small and cunning; if you were not only uncertain about your adversary’s men, but a little uncertain also about your own… You would be especially likely to be beaten if you depended arrogantly on your mathematical imagination, and regarded your passionate pieces with contempt. Yet this imaginary chess is easy compared with a game man has to play against his fellow-men with other fellow-men for instruments.

Settlers is the new Golf

Wednesday, November 18th, 2009

In Silicon Valley, Settlers of Catan is the new golf:

I recently attended a high-level technology conference that was held right next to a beautiful golf course. In my unscientific poll of about 30 attendees, only one actually went golfing, and over half had never golfed in their life.

In contrast, Settlers of Catan (or “Settlers,” as it’s often called) is booming and is quickly becoming the activity of choice for entrepreneurs here in the Valley. I got into Settlers because Reid Hoffman, the founder of LinkedIn, had been telling me about what a great game it is for over a year. Then one day, some of the engineers at Rapleaf (most of whom had been playing Settlers since college) challenged me to play with them, and I’ve been hooked ever since.

It wasn’t long after my Settlers initiation before I began to discover Silicon Valley technologists meeting and huddling over the board game. In fact, there might even be a high correlation between technology innovation and Settlers play – some of Silicon Valley’s most talented players include Mark Pincus, Zynga CEO; Marissa Mayer, Google’s VP of Search; Randi Zuckerberg, Facebook executive; Barney Pell, Powerset founder; Tod Sacerdoti, BrightRoll CEO; Saar Gur, Charles River Ventures partner; Scott Faber, Ingenio founder; Erin Turner, Level Up founder; Ellen Levy, LinkedIn VP; super-angel Aydin Senkut; Ken Sawyer, Saints Ventures CEO; John Lilly, Mozilla CEO; Matt Sanchez, Videoegg CEO; Dave Wehner, Allen & Company managing director; Kavin Stewart, LOLapps CEO; and many others.

But it is not just Silicon Valley stars who are contributing to Settler’s growing adoption — many engineers and young founders play too. In the Valley, where geeky is “in,” Settlers is going mainstream.

Reasons for Settlers’ success include its variety for winning tactics, easy-to-understand rules, and its relatively quick and balanced game play.

Can D.I.Y. Supplant the First-Person Shooter?

Wednesday, November 18th, 2009

Video games are too big for their own good, according to “indie” game designers:

Video-game companies were once nimble trailblazers born in the countercultural spirit of the 1970s. But it didn’t take long for the industry to grow into a kingdom of conglomerates, spending tens of millions of dollars on big titles. Soaring development costs squeezed out small publishers and stifled creativity. “There are some great mainstream games, but they are getting to be fewer and further between,” says Rob Auten, who used to run video-game production for 20th Century Fox. “Our industry is probably more risk-averse than Hollywood. It is extremely difficult to break the patterns of the establishment.”
[...]
Showcasing these flashy graphics requires bigger teams and more money, which has guided the industry toward safe prospects like licensed properties and sequels. Even when working on more original fare, the enormous teams that create today’s video games dilute artistic intention. There are exceptions like Will Wright, whose legacy includes The Sims, but they stand out because they are exceptions. “For the most part,” Rohrer said, “there’s no single person trying to bring a specific vision to life.”

Making matters worse, according to Rohrer and others, video games fall into the trap of using the wizardry and craft of those big teams to emulate movies — bad movies at that. The narrative elements in today’s big games tend to be retreads of film-genre clichés. Or they’re extensions of actual film brands, like “The Godfather.” Rohrer calls this cinematic approach to video games “asymptotic”: in his view there’s no point in making video games as good as movies, because we already have movies. “Just as early film production copied the stage,” he said, video games have yet to escape the influence of film. “Eventually film figured out editing, camera movement — the tools that made movies movies. Video games need to discover what’s special and different about their own medium to break out of their cultural ghetto.”

The article recommends four small games:

Salesman of the irrational

Tuesday, November 17th, 2009

The Economist calls Jean-Claude Biver the salesman of the irrational:

Once a year, at his farm overlooking Lake Geneva, Jean-Claude Biver makes cheese. He uses milk collected only during the brief few weeks when the Alpine meadows on which his cows graze are in flower. The milk is heated over an open fire made with hand-cut wood, the cost of which alone exceeds the price most cheese would fetch. He leaves it to age all summer. This painstaking process yields five tonnes a year, but he cannot bear to sell a gram of it.

If Mr Biver changed his mind, he could probably name his price. His cheese can send the authors of Michelin guidebooks into rapture; Switzerland’s best chefs regularly call him begging for some. But he parcels it out only to family and friends, and to restaurants that he particularly likes. And he always refuses payment for the stuff. “If I don’t sell it,” explains Mr Biver, “then I will decide who gets it and who doesn’t. I will be the master of my cheese until the last piece.”

Oddly, Mr Biver is also a talented salesman. At Hublot, a watchmaker that he has run since 2004, sales are down by only 15% this year — a considerably better performance than Switzerland’s luxury-watch business as a whole, which has seen sales slump by about 30%. Hublot’s sales increased more than fivefold between 2004 and 2007, a record that enticed LVMH, a luxury-goods conglomerate, to buy the firm last year.

Hublot’s success stems in part from Mr Biver’s penchant for rationing his products. He was careful to restrict supply when business was booming, delivering only seven watches, say, when ten were ordered. Jewellers pay cash for stock, so it seems foolish not to sell as many watches as possible. Yet for Mr Biver it is an essential strategy. “You only desire what you cannot get,” he says. “People want exclusivity, so you must always keep the customer hungry and frustrated.”
[...]
Keeping inventories tight is a strategy Mr Biver refined in 1981 after he and a friend bought the rights to the name Blancpain — all that was left of a firm that had once supplied watches to divers in the American navy but had gone out of business in the 1970s. Two things attracted him to the brand: it claimed to be Switzerland’s oldest watchmaker and it had missed out on the technological revolution of quartz timers powered by batteries.
[...]
Mr Biver developed a new, backward-looking slogan for the firm: “Since 1735 there has never been a quartz Blancpain watch. And there never will be.” It turned out to be an industry-changing move. Last year mechanical watches accounted for 70% of the value of Swiss watch exports. A decade after restarting Blancpain, Mr Biver sold it for SFr60m ($43m) to the Swatch Group, having initially paid SFr22,000.

Biver is responsible for the resurgence of Omega too:

Although Omega had made the first watch taken to the moon, it had become something of a national joke by the 1980s. Mr Biver’s approach was pure marketing. He pioneered techniques that would seem commonplace now, such as product placements in James Bond films and celebrity sponsorships. Under his leadership Omega’s sales almost tripled.

State-Run Stores

Monday, November 16th, 2009

Katherine Mangu-Ward explores the differences between free-market stores and state-run stores:

Ask an immigrant to tell you about her first impressions of America — especially someone who hails from a communist or socialist state — and eventually she’ll get to the part about the grocery store. After a lifetime of empty shelves, poor selection, and unreliable hours, the cornucopia of an American Safeway or Kroger is a revelation. The colors, the music, the lights, the people! Massive stores crammed to the gills with three-dozen brands of cereal and 17 kinds of frozen potato products seem like something out of a dream.

This is how I felt the first time I bought booze outside my home state of Virginia.

Yes, Virginia is finally considering a switch away from state-run liquor stores and toward simple “sin” taxes:

Growing up in Virginia, the only liquor store I knew was the ABC “package store” in the local Bradlee Shopping Center. The linoleum was dingy, the adjustable industrial shelving a grimy grayish off-white. Unlike every other store on the strip there was no music, just the hum of the florescent lighting and the consumptive coughs of the other patrons. The clerks wore smocks over their clothes, a practice that had been abandoned by virtually all other retail establishments by my 1980s childhood. Every shelf was tidy and completely full of liquor — no problem there — but the selection was abysmal, with rows and rows of identical bottles lining the walls.

There was a Giant grocery store next door — a convenient place for revelations about the glories of the capitalist system — and a wine shop a few doors down. But neither of them sold booze. Only the state-owned, state-run ABC was authorized to vend hooch.

Virginia is one of 18 states where the government is the monopoly rumrunner. Supermarkets, gourmet shops, and corner stores are all forbidden to sell liquor. But Bob McDonnell, the newly-elected Republican governor, has promised to end the monopoly on liquor sales in the Old Dominion.

This bold gesture isn’t because McDonnell is an especially thoroughgoing libertarian; there are plenty of other areas where he’d like to see more state involvement in the private lives of citizens, not less. This isn’t a 12-step program to help the commonwealth go cold turkey on alcohol money either. McDonnell has no intention of letting Virginia’s bottle-based income fall below its current levels of more than $100 million a year. In fact, part of the reason McDonnell is considering privatization at all is that he is looking for cash to spend on transportation infrastructure. He predicts that selling off the state’s 334 liquor stores to private players and gathering licensing fees from more private sellers will bring in $500 million in the short run, while leaving long-run income intact.

Risk-Averse Regulators

Friday, November 13th, 2009

Eric Falkenstein tells a tale of risk-averse regulators:

A friend of mine runs a small bank. He said the regulators came in, and said that they had too much money invested in brokered deposits. Like any businessman he wanted a spotless review, because any negative marks could imply he could not do certain things, such as expand a new office, acquire or be acquired. Bad reviews give the government an undefined option to meddle, veto, who knows? So he asked, what level would be alright with you Fed guys? They said, ‘that’s a business decision”. My business friend noted they were very clear that they do not give advice or anything that could be construed as advice.

Translation. We are suspicious of your exposure, but do not want to defend our suspicions.

This is government in action, afraid to make any hard decisions.

A Polite Bet

Wednesday, November 11th, 2009

Simon Johnson argues that Buffett’s big investment in railroads is a polite way to bet against the dollar:

When China finally gives way to market pressure and appreciates 20–30 percent, their commodity purchases will go through the roof. You can add more land, improve yields, or change the crop mix of choice (as relative prices move), but it all has to run through Mr. Buffett’s railroad.

Of course, Buffett is nicely hedged against dollar inflation — this would likely feed into higher inflation around the world, and commodities will also become more appealing.

And Mr. Buffett is really betting against the more technology intensive, labor intensive, and industrial based part of our economy. If that were to do well, the dollar would strengthen and resources would be pulled out of the commodity sector — the more “modern” part of our production is not now commodity-intensive.
[...]
By betting on commodities, Mr. Buffett is essentially taking an “oligarch-proof” stance. Powerful groups may rise to greater power around the world, fighting for control of raw materials and driving up their prices further. As long as there is growth somewhere in emerging markets, on some basis, Mr. Buffett will do fine.

(Hat tip to Tyler Cowen.)

Lean manufacturing helps companies survive recession

Monday, November 9th, 2009

Lean manufacturing helps companies survive recession, USA Today reports:

Sealy is among thousands of manufacturers that have remained profitable during the recession by using a practice called lean manufacturing to become more cost-efficient. It entails making each widget in an uninterrupted flow, rather than as part of unfinished batches; producing only what customers order; and ruthlessly chopping billions of dollars in inventory.

We used to call that just in time inventory. There is more to lean though:

Bed assembly has been streamlined at every turn. Before, mattress makers asked workers in carts to fetch raw materials from mammoth shelves 100 feet away, sometimes causing delays.

Top panels and side borders were made with no coordination. As a panel spilled off a long conveyor, a dedicated “match-up” worker grabbed it and sifted through mounds of borders to find its mate. In the course of a day, workers spent hours “hunting and pecking,” says plant manager Ricky Johnson. Employees cranked out as many units as they could to ensure colleagues down the line had sufficient materials. They were paid based on the number they produced.

Today, raw materials are arrayed neatly a few feet from quilters and mattress makers. Workers hew to a precise schedule that reflects orders from retailers such as Mattress Discounters or Macy’s. A woman who cuts the borders to length ensures that matching panels are being produced at the same time.

After putting the final stitching on a panel, a worker strides to a rack about 10 feet away, picks up the matching border and places them together in a cart.

Each bed is completed in four hours, down from 21, because there’s less wasted time between production stages, and median delivery times have been cut to 60 hours from 72. Plants have cut their raw-material inventories by 50% to 16 days’ worth. By eliminating thousands of square feet of “work in process” — piles of partly finished beds — and moving workers closer together, the Williamsport facility last year freed enough space to combine two shifts, slicing costs.

Companywide, Sealy has reduced its workforce by 30% in five years through attrition and temporary staff cuts, Hofmann says. It now employs far fewer material handlers. Productivity is up 50%.

The shift by Sealy and others represents a new perspective. For nearly a century, manufacturers believed that cranking out hundreds or thousands of parts then shifting the load to the next worker was most efficient. It ensured makers never ran out of parts or finished goods. And it minimized equipment changeovers to make different parts that could take hours or even days.

Yet along with forcing companies to carry too much inventory, the strategy yields a high rate of defects: A worker down the line finds a flaw only after hundreds of tainted parts had been made, Sharma says.

(Hat tip to Bill Waddell.)

Lean Startups aren’t Cheap Startups

Wednesday, November 4th, 2009

Lean Startups aren’t Cheap Startups, Steve Blank explains:

A Lean Startup is not about the total amount of money you may spend over the life of your startup. It is about when in the life of your company you do the spending.

If venture capital is flowing, you can make mistakes and just get more funding — but when times are tight, you have to avoid an out-of-control burn rate, because you won’t get any do-overs:

The key contributors to an out-of-control burn rate is 1) hiring a sales force too early, 2) turning on the demand creation activities too early, 3) developing something other than the minimum feature set for first customer ship.

Sales people cost money, and when they’re not bringing in revenue, their wandering in the woods is time consuming, cash-draining and demoralizing. Marketing demand creation programs (Search Engine Marketing, Public Relations, Advertising, Lead Generation, Trade Shows, etc.) are all expensive and potentially fatal distractions if done before you have found product-market fit and a repeatable sales model. And most startup code and features end up on the floor as customers never really wanted them.

Blank recommends the Customer Development process:

In Customer Development your goal is not to avoid spending money but to preserve your cash as you search for a repeatable and scalable sales model and then spend like there is no tomorrow when you find one.