Forget SAP, Run Down to Staples

Wednesday, June 17th, 2009

Kevin Meyer says you should forget SAP and just run down to Staples:

First get some people together and go through a value stream mapping exercise. Nothing fancy… just figure out what you’re currently doing. Take a few hours to think about it, to identify non-value-added activities, and kill those wasteful activities.

Next, run down to Staples. Buy a nice big whiteboard. While you’re there, pick up a some markers and erasers, a webcam, and a copy of QuickBooks (Manufacturing Edition). Grab some pizza for your team to celebrate their accomplishment (and a keg of beer if your HR group hasn’t tied you up in your underwear yet).

Back at the plant, mount the whiteboard on the shop floor where it will see the most traffic. Draw the flowchart on it. As a lean company you want to pull jobs from customer orders, so think about how the chart flows. Put little labeled magnet tags on the flowchart to indicate jobs. Remember to include your suppliers so you can trigger raw material orders. Get everyone on the shopfloor together and explain this visual method, and how it is everyone’s responsibility to manage the board.

Now take the webcam and aim it at the board and connect it to the company’s network so anyone, such as sales and customer service, can remotely view the board at any time to see the status of any job. Take your copy of QuickBooks, spend a couple hours setting it up, create a couple of user accounts for shipping and receiving people (of course receiving is done right to the point of use on the shop floor…).

Cost? A couple grand… maybe.

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