Comments on: Automation Complacency https://www.isegoria.net/2015/04/automation-complacency/ From the ancient Greek for equality in freedom of speech; an eclectic mix of thoughts, large and small Tue, 23 Jun 2026 09:00:55 +0000 hourly 1 http://wordpress.org/?v=3.6.1 By: Ross https://www.isegoria.net/2015/04/automation-complacency/comment-page-1/#comment-2253305 Ross Tue, 21 Apr 2015 23:23:10 +0000 http://www.isegoria.net/?p=37814#comment-2253305 Chasing RCA may be a good first step, but what will eventually solve these problems in complex systems — especially those systems involving human/computer interaction?

Cribbing from Dekker and others working in resilience engineering, looking for a ‘root cause’ for a failure is as limiting and wrong-headed as looking for a root cause for a success. It’s simply not a good way to capture the interaction of all the parts of the system.

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